Does Bliss decide whether an insurance claim is covered?
No. The insurer and authorised claims professionals retain responsibility for policy interpretation, assessment, liability, approval and settlement decisions.
Can Bliss start repairs before authorisation?
No. Permanent repairs require the appropriate client and insurer or assessor authorisation where required. Any make-safe work is separately scoped and must be authorised.
What should I send with a restoration enquiry?
Share the property location, type of damage, claim status, access constraints and the work or assessment already authorised. Do not send confidential policy or identity documents in a public form.